What can we help you with?
How do I delete my online account?
You can request an account deletion by emailing: [email protected]
Please include the words “account deletion” in the subject line.
A team member will call you to process and confirm your deletion.
Please keep in mind that deleting your online account does not delete your medical / prescription records. We are required by state laws to keep your medical / prescription records for several years. The exact time period ranges and depends upon the state. In some states it could be as few as 2 years. In other states, it could be as long as 10 years. Please call your regional Pill Pals Express Pharmacy for more information as to how long your prescription records are stored.